HVHNRules, standards and service categories
Provider Resources & Network Standards
Review provider standards, service categories, communication expectations, routing conditions, and cleanup-related partner opportunities before applying or accepting routed work.
Communication standard
Providers should respond quickly, clearly, and professionally when contacted about routing opportunities or account setup.
Safety and accuracy
Providers are expected to submit accurate service, insurance, availability, pricing, and equipment details.
No guaranteed leads
Network access does not guarantee jobs, exclusive territory, rankings, response volume, or income.
Service categories
- Junk removal, furniture removal, appliance removal, and curbside pickup
- Garage, basement, attic, estate, storage unit, and property cleanouts
- Dumpster rental, roll-off support, and container coordination
- Moving labor, loading, storage, transition help, and heavy-item movement
- Donation, reuse, recycling, and community-resource support
Provider expectations
- Keep provider information current
- Confirm availability before accepting work
- Communicate delays or access issues immediately
- Avoid unsafe work and inaccurate claims
- Respect customers, landlords, property managers, and local job sites